Terms and Conditions

Any order placed on www.lepurcosmetics.com and delivered outside of the EU may be subject to possible taxes and customs duties that are imposed when the package reaches its destination.

These customs duties and taxes, if any, related to the delivery of an item are the responsibility of the customer. LE PUR is not obliged to check and inform the Buyer of the amount or terms of the applicable customs duties or taxes. It is the responsibility of the Buyer to check with the competent authorities in his/her country to find out if their order is subject to any taxes and/or customs duties.

Packages that have reached the final destination, but are not accepted by the Buyer or cannot be delivered to the Buyer, will be subject to reimportation. Once the package is returned to LE PUR, we will deduct the shipping cost, reimportation cost and credit card transaction cost from your refund.

We guarantee to comply with the standards, procedures and requirements laid down in the Data Protection Act 15/1999 to ensure that your personal information is kept secure and processed fairly and lawfully.

If you made a mistake in your order purchased at www.lepurcosmetics.com or do not want to keep the unopened product, you can return it within 14 days of receipt. The product has to be unopened, unused and in its original packaging.

You have to organize and pay for the return shipment. Please select a tracked and insured return shipping method.

To request a return, please send an email within 14 days of receipt to info@lepurcosmetics.com with your invoice number, your reason for return and a photo/video. If you meet the above conditions, we offer the exchange of the product for another one of the same value. You can also request a refund of your credit card payment, and in this case we deduct the incurred shipping costs and the credit card transaction fees from your refund.

Unfortunately, we cannot accept returns that do not meet the conditions above.